Terms of Service

Effective Date: September 9, 2026

Last Updated: September 9, 2026

These Terms of Service (“Terms”) govern your access to and use of the CargoBridge website and related services operated by TONCENT (“CargoBridge”, “we”, “our”, or “us”). By using this website, you agree to these Terms.

1. Company Information

CargoBridge is operated by TONCENT, the registered operating entity. These Terms apply to all users, visitors, and business customers accessing this website.

2. Scope of Services

CargoBridge may provide logistics-related support and coordination services, including:

DDP logistics planning and execution support
Ocean freight (FCL/LCL), air freight, and express shipping support
Sourcing, inspection, QC, and photography coordination
Dropshipping-related logistics workflow support
Route planning, estimate tools, and quotation assistance

Service availability, pricing, and timelines depend on shipment details, destination requirements, carrier capacity, customs conditions, and other operational factors.

3. Estimates and Quotations

Any cost range, ETA, or route output shown on this website is for planning purposes only and does not constitute a binding final quotation.

A final quotation is only valid when issued by CargoBridge/TONCENT in writing and based on complete shipment details, including product type, HS code (where applicable), packaging, weight/volume, destination requirements, and service scope.

4. User Responsibilities

By using this website, you agree to provide accurate and lawful information, including:

True shipment and product details
Valid contact information
Compliance-related information required for customs and transport

You are responsible for ensuring your cargo and documentation comply with applicable laws and regulations in origin, transit, and destination jurisdictions.

5. Prohibited Use

You may not use this website to:

Submit false, misleading, or unlawful information
Attempt unauthorized access to systems or data
Upload malicious code or interfere with website operation
Use content from this site without authorization

6. Compliance and Restricted Cargo

CargoBridge may refuse, suspend, or terminate support for shipments that violate laws, sanctions rules, export controls, carrier restrictions, or safety requirements.

Certain products may require additional review, documentation, licensing, or approvals before service can be provided.

7. Payments, Fees, and Charges

Unless otherwise agreed in writing, applicable freight costs, duties/taxes (for DDP where applicable), handling charges, and related service fees are the customer’s responsibility as defined in the confirmed quotation or contract.

Additional costs may arise due to route changes, customs inspections, incomplete documentation, storage, demurrage, force majeure, or third-party charges outside our direct control.

8. Third-Party Providers

Logistics execution may involve third-party carriers, customs brokers, warehouses, or service partners. While we coordinate services in good faith, third-party performance may affect outcomes.

CargoBridge is not responsible for independent third-party actions beyond our reasonable control.

9. Intellectual Property

All website content, trademarks, branding, graphics, text, and materials are owned by CargoBridge/TONCENT or licensed to us, unless otherwise stated. Unauthorized use, copying, or distribution is prohibited.

10. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability, absolute accuracy, or fitness for a specific purpose.

Operational outcomes (including rates and transit times) are subject to real-world logistics conditions.

11. Limitation of Liability

To the maximum extent permitted by law, CargoBridge/TONCENT shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of this website or related services.

Where liability cannot be excluded by law, liability is limited to the amount paid (if any) for the specific affected service, subject to applicable law and written agreements.

12. Indemnification

You agree to indemnify and hold harmless CargoBridge/TONCENT from claims, losses, liabilities, and expenses arising from your misuse of the website, unlawful cargo, inaccurate declarations, or violation of these Terms.

13. Privacy

Your use of this website is also subject to our Privacy Policy. Please review the Privacy Policy to understand how we collect and process personal data.

14. Modifications to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates indicates acceptance of the revised Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by applicable laws as agreed between the parties in writing and subject to relevant jurisdictional rules. Unless otherwise required by law or contract, disputes should first be addressed through good-faith negotiation.

16. Contact Us

For legal or service questions related to these Terms, contact:

Email: contact@cargobridge.cloud
Company: TONCENT (operating entity of CargoBridge)
Website: https://cargobridge.cloud

This page provides general terms content and should be reviewed by legal counsel for your target markets.